Bringing People Together
I have just been watching on the news and about allergies. I ordered a Chinese takeaway from a very local outlet. I did it online and I stated 'no garlic please'. This was emailed back to me so I knew it was there. I have used this place before and they have rung me. This time my dinner turned up wreaking of garlic. I wasn't sure which dish. I did ring them and ask which one would have had garlic in. When I said I had put no garlic, because I am allergic I was told that the chef didn't pick it up. Some people cannot smell, I was lucky. When I said it should be on my account, I have only just started using them, I was told by the Manager, 'I have apologised haven't I? What more can I do?' I told him I could have been extremely ill and that this shouldn't happen, and I could actually have his outlet looked into, he said 'I have apologised'. Well not good enough I am afraid, should have reported him. To cap it all, replacement arrived, halfway through eating some of the other stuff, driver just put the new one in my hands which I dropped immediately as it burnt my hand, by the time I got to a cloth to pick it up he had gone.