Bringing People Together
For about 4 weeks the O2 mast near Hatherop Park has not been working. I have contacted O2 a number of times to complain and get told different reasons that the fault is not repaired. Currently, I am told that O2 are waiting for their contractor to visit the site but can get no details of when that might be.
Last week I emailed O2 on their complaints address :-
and complained bitterly about their awful service and demanded compensation. I got a reply offering me a full refund of my monthly charge. Not a great result but something.
So, if any O2 user living near Hatherop Park wants some money back I suggest you email O2 complain about the service and ask for compensation.